Metro Nissan Redlands Reviews

Read What Our Customers Have To Say About Their Experience At Our Dealership

James Bransford
James Bransford
1685755350
Great 👍
Eduardo Avila
Eduardo Avila
1685752759
Jazmine Donnell
Jazmine Donnell
1685732540
Jim Stark
Jim Stark
1685732234
Danny was great, fast and efficient.Car was done when promised.
Eddie Ledesma
Eddie Ledesma
1685720039
Redlands Nissan is a very friendly and professional establishment. Great customer service as well
Tanya Lewis
Tanya Lewis
1685666756
Provided good service and reasonably priced
Awesome Staff
Sandra Ramirez
Sandra Ramirez
1685632625
Excellent Service. Kind and knowledgeable staff.
Erik Ponce
Erik Ponce
1685543281
Steve Salazar
Steve Salazar
1685470148
The entire crew at Metro Nissan is very professional and friendly. Daniel Fuentes and his manager "Z" , Elizabeth went above and beyond to earn my business. Thank you 😊
Tony Bennett
Tony Bennett
1685424467
Danny was very helpful and the mechanics did a great job as always. Thank you Metro Nissan.
Miriam Hurtado
Miriam Hurtado
1685406934
Skylar Veis
Skylar Veis
1685397513
Fixed my car promptly and communicated the needs and was simple via text
Salesperson Billy So is a superstar!! Great service and super friendly! We picked up a car for my son. Made the process enjoyable and pain free. Ask for him and he will make sure you are taken care of.
Our sales man was amazing, knowledgeable, and kind.
Dionne Brown
Dionne Brown
1685232712
It’s always great coming to Nissan of Redlands. Great customer service
Channelle Carr
Channelle Carr
1685223305
Fast and friendly
Elmer Fulache
Elmer Fulache
1685203467
Oil changed experience is superb.
Barbara Tanzy
Barbara Tanzy
1685193065
I’m always sastisfied when I leave metro Nissan of Redlands they’re quick and courteous. And I get in my car🚔 and drive. See Y’all there
Reggie Williams
Reggie Williams
1685164478
Service is always completed in timely manner.
Michelle Su
Michelle Su
1685148651
Helena was fantastic as always. Service was top notch. Thank you
Eileen
Eileen
1685135883
Dean Sellinger
Dean Sellinger
1685127311
Great service, snacks and drinks while you wait
Kecia Robinson
Kecia Robinson
1685031721
I love going in. I only work with jahan Carter he's always extremely knowledgeable and professional
Big A
Big A
1684978976
I enjoy going to Metro Nissan of Redlands because I have the best time doing maintenance on my vehicle because I know metro Nissan of Redlands is looking out for my best interest. They recommend mileage services recommended by the factory that I will continue to do they also have a nice lounge and friendly enough to let me look at my vehicle when they are working on it. Thank you metro Nissan of Redlands.
Kaniqua Stewart
Kaniqua Stewart
1684965911
Melissa Silva
Melissa Silva
1684896608
We had a great experience everyone we dealt with was very helpful. Elizabeth Meza and her crew are awesome. I will definitely be going back for my next car.
ALTON R. GREEN
ALTON R. GREEN
1684880050
Service department was very attentive and assisted me in a timely manner.
Roscoe Benjamin
Roscoe Benjamin
1684867299
Wonderful!Good service very timely
David Espinoza
David Espinoza
1684811629
Very helpful and friendly including suggestions on replacing important auto parts
Marilyn Norman
Marilyn Norman
1684802466
The service was great. I took some time but I had a lot in my list.
Sylvia Hurtado
Sylvia Hurtado
1684791691
7 am appointment worked out perfectly for Oil change & tire rotation out by 8:30 am,
Regina McDowell
Regina McDowell
1684659717
The salesman was so awesome so polite so patient it was overwhelmed and he has so much faith thank you Daniel for being so polite to me and patient
Davida Rogers
Davida Rogers
1684631628
Outstanding sales and customer service from Omar/Sales and Zee/Sales manager make an awesome sales team! They both made sure I got into a nice car at Metro Nissan of Redlands. Omar was very patient with all my questions and concerns. And Zee was very kind and helpful…I appreciate him looking out for me as a customer when it came to my car. Also special Thanks to April/Customer Service Manager and Jahan/Service for ur help tooI appreciate them all❤️
Frank Contreras
Frank Contreras
1684618758
Went in for some service repairs. Jahan is very professional and knowledgeable. I can’t complain one bit..
Joe Cheng
Joe Cheng
1684617452
Kecia Robinson
Kecia Robinson
1684535684
Jhan as always Was amazing and professional quick and informative. Never disappoints even without appointment was able to assist.
Sergio Reyes
Sergio Reyes
1684534475
Bradford Comer
Bradford Comer
1684532432
Service was great efficient and quick
Denny Sondakh
Denny Sondakh
1684439522
Elvira Campos
Elvira Campos
1684390963
Good service and also service was done fast.service writer was very polite and friendly and helpful.l felt no pressure about my car service thank you
Freddy Cruz
Freddy Cruz
1684374725
Amazing customer services love coming here for any services, they take care of you like family!!!❤️
Terry Campbell
Terry Campbell
1684353918
Jose Valdez
Jose Valdez
1684353086
Good service and always on schedule time
Thisguy146
Thisguy146
1684282773
Luis Silis
Luis Silis
1684262648
Esqueda Ricardo
Esqueda Ricardo
1684250689
Got an oil change and tire repair. Great turn around time!
Wesley Landers
Wesley Landers
1684190721
Joey Fernandez
Joey Fernandez
1684094979
Jose Millan
Jose Millan
1684026700
Julia Lefebvre
Julia Lefebvre
1684012997
The representative who helped was fast efficient and super nice!
Dean Conklin
Dean Conklin
1684009223
Elinda Hubbard
Elinda Hubbard
1684003003
Narichia Adkins
Narichia Adkins
1683943395
I always get they best customer service we I take my vehicle in for service. Johan is always great when I bring my car in. Keep up the great work.
Sanae Bennett
Sanae Bennett
1683941535
D S
D S
1683938698
Lee Hayes
Lee Hayes
1683933204
They are the best
peter dominguez
peter dominguez
1683855664
Excellent job guys better than Montclair at least you listen and took care of my problem instead of trying to have 3rd party answer service that couldn’t take my issue seriously. Well done
Eddie Davis
Eddie Davis
1683744045
Redlands Nissan always gets your vehicle in and serviced promptly. Thank you Nissan Redlands excellent service and experience 👏
Andres G.
Andres G.
1683715904
I came and brought my vehicle for service and needed other maintenance work very satisfied good customer service here big shout out to HELENA HURTADO...
Jose Solis
Jose Solis
1683677756
Very nice service, thank you very much I'm Completely satisfied
Connie Wilds
Connie Wilds
1683668711
Great !!!!
Roy Rivera
Roy Rivera
1683651277
Yazmine Perez
Yazmine Perez
1683603055
Very helpful in everything I needed. Went above and beyond
Karen Powell
Karen Powell
1683595717
Great customer services from Billy So from the start to finish with support from Ron, Kash and Lisa. Buying a car is a long process/ just stick to what you need and let them work with you.
Home payment
Home payment
1683590097
Frank Cano
Frank Cano
1683512832
Exceptional service
Eli Smith
Eli Smith
1683495524
Rosie Martinez
Rosie Martinez
1683488807
Jahan Carter was wonderful to work with; he made a potentially unpleasant situation so much better. He cares that his customers are treated well and ensures quality service for their vehicles.
Felix Ferraez
Felix Ferraez
1683398515
Friendly staff.great service
Ronal Chafloque
Ronal Chafloque
1683387427
Rosie Rodriguez
Rosie Rodriguez
1683379124
Staff friendly as always and was out of there quickly.
Doug East
Doug East
1683334668
Good service and good prices. The waiting area could use a little updating but overall a very pleasant experience.
Shawna Seek
Shawna Seek
1683334247
Always friendly very thorough and always greeting with a smile
Julie Holquin
Julie Holquin
1683333575
Jahan and the service department are extremely helpful! Keep up the amazing work!
Sarah Morgan
Sarah Morgan
1683250008
Trin C
Trin C
1683226877
asia roth
asia roth
1683162731
Steven V.
Steven V.
1681587434
I have to say thank you very much for making everything happening to get us our first car. Thank you very much Anthony arcos for showing us real customer...
Marcela G.
Marcela G.
1680286955
ask for machito & Anthony they will go above a& beyond to work with you, you won't regret it !
Ursula P.
Ursula P.
1677443573
Stopped by just to look around and found the car for my mom was greeted by Daniel Fuentes very nice customer service helped us find the right car for my mom...
Evelyn J.
Evelyn J.
1676044949
Jullian and his manager Liz meza treated me so good. I had went to CarMax and got the runaround. I'm pregnant and felt so stressed out . Finally got a great...
Ryan B.
Ryan B.
1675345124
Got a mustang 5.0 here awesome staff and very helpful will recommend this to all my family and friends thanks
Arturo B.
Arturo B.
1673705407
Metro Nissan Redlands has blown me away with there customer service. I initially came in to purchase a used vehicle with a ton of miles. I was instantly...
J. M.
J. M.
1672782160
Metro nissan has some of the nicest and extremely helpful customer service team. Omar Hussein and Elizabeth meza couldn't have done a better job explaining...
Raul Alfonso A.
Raul Alfonso A.
1672477064
Once again,I would like to thank Jahan Carter for his assistance, respect and professionalism. He's a great customer service person. He always makes my...
J B.
J B.
1672311889
Before coming to Nissan I was very nervous! But very soon after arriving, Daniel Salajean made us feel welcome and a huge weight lifted off my shoulders....
Michele C.
Michele C.
1672147589
Wonderful serbice from Suzie in sales and Manager Elizabeth. Went there with my bestie for alease buy out. Very Professional and excellent service !!!...
Sara A.
Sara A.
1671275201
Elizabeth the sales manager worked her magic and made the process quick and easy. A 1000 thank yous to her and everyone involved.
Ariel L.
Ariel L.
1670948929
Leased a 20' kicks in late July and only received one key. The dealership closed down(West Covina) and I was told I would have to pay out of pocket(more...
Latasha L.
Latasha L.
1669057691
Hard working group! Wow! Didn't leave disappointed. Elizabeth Meza worked very hard to get us approved for a new vehicle. And guess what?! Whatever she did...
Lupi L.
Lupi L.
1668953775
Rigo and Rose are very pleasant to work with. Made the process nice and smooth into purchasing a car. Would gladly recommend anyone to come to Nissan...
Christy G.
Christy G.
1668883802
Came in and spoke with Daniel Salajean, and Rodrigo from Metro, left with a wonderful deal and great payment in our budget. Highly recommend, no...
M A.
M A.
1667666250
Bought a car from Natalie Macias and her sales manager Elizabeth Meza. The best experience I had for buying a car so far. Would recommend it to all my...
Bailey W.
Bailey W.
1667513626
This is the second car that I've bought from this location. They are genuinely such an amazing group of people here at the Redlands location. Anthony helped...
Benjamin A.
Benjamin A.
1667169654
Natalie and Dom were insanely helpful. Professional, courteous, and efficient. Worked with me to get the rate I wanted. Other dealers I visited left me...
Bethanne B.
Bethanne B.
1667136231
We have been purchasing our cars from this dealership for years, and have never been disappointed. This was the best car buying experience so far. Rose and...
Rana A.
Rana A.
1667040404
A big shoutout to Daniel Salajean and Rigos - they are the most polite individual sales people. You have questions about a Nissan or just want to test drive...
Dianne G.
Dianne G.
1665931525
Thanks to Elisabeth and Rosa. For my new SUV . They both work together to get me into a suv that I loved. There are skilled and knowledgeable of there work....
Sushant S.
Sushant S.
1663591244
Bought a new car from them, Elizabeth and Daniel F were great to work with!! They were really helpful and upfront. Overall great experience!
Ravinder S.
Ravinder S.
1663503306
Elizabeth was a great manager to talk to she helped us in selecting car for my son. Daniel did a great job explaining about the car.I appreciate the way...
Braulio P.
Braulio P.
1662753136
Came in as a first time buyer and walked out with keys in hand!! Liz and Jacob were the best of help and all the paperwork was so smooth and easyAlso...
Ricardo P.
Ricardo P.
1662498044
Stopped by nissan of Redlands and I was given probably one of the best service I've ever had a dealership Daniel and Rigo helped me out in every way possible .
Mikiestovall ..
Mikiestovall ..
1658065842
Diego and Rodrigo were great and helped get me in the right car. They also helped tremendously with the price an financing. Definitely recommend!
Perla C.
Perla C.
1656924368
My car needed a new transmission. Carlos is the very best, he has amazing costumer service. I highly recommend this business.
Ken K.
Ken K.
1646327467
Carlos in service did a great job in helping me get my car serviced. He was very professional, answered all my questions, and got my vehicle back to me...
Mkhabela Cavin
Mkhabela Cavin
1644407977
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Eduardo Morales
Eduardo Morales
1644133229
Muy buena atención el personal 👏
their friendly customer service 👍
Lenoir Jenkins
Lenoir Jenkins
1631485243
I appreciate the attentive Service and the engagement of Service staff to answer question and attend to concerns empowering Me as the customer to become knowledgeable of My vehicle.
Lucia Torres
Lucia Torres
1631478893
the staff we're very nice ,and very professional and very kind 😍thank you for everything, my son is very happy with his new car thaxz again... made god blessed metro Nissan redslands.
Charles Carter
Charles Carter
1631148276
I have found Metro Nissan Redlands to be reliable in servicing my vehicle.
Yolanda Stokes
Yolanda Stokes
1631132173
everyone was so helpful . Employees all had great attitudes and smiles.
the customer service was great! we have had issues at Nissan in San Bernardino, but the Redlands team were helpful and honest. definitely recommend them
Kevin in the service department is always extremely helpful!! I always have great service!!
Gonzalo Garcia
Gonzalo Garcia
1630442924
jullian is very kind is a great salesman
We’ve had a good experience with Carlos but our problem has not yet been resolved with the car. So no real viable solution provided.

I was a bit frustrated by no one tending to the phone lines. On multiple attempts on differing days, simply no answer during business hours. Why?

Not a place that I would purchase a car from or have a long lasting business relationship (not geared towards customer/only what makes their operation easiest).
Meredith Wood
Meredith Wood
1630248861
Quick and efficient service. waiting area was comfortable. Friendly staff
Doris Jagiello
Doris Jagiello
1630172511
Thank to Johan Carter ( service advisor)
This is my second time going to Metro Nissan Redlands, and both times he has attended to me 🙂
Johan is very kind, he explained to me the process to follow to fix the problem of my car; I was aware of what was done to my car.
Thank you Johan!
Yvonna Lucas
Yvonna Lucas
1630108006
The people are always friendly there. Shortly after I had knee surgery, one of the salesmen put the tag on my car because I couldn't bend down. The mechanics there have always taken great care of my car. I have great confidence in Metro Nissan.I wish I had bought my Nissan there!
well the salesperson I had Ron Adam' was very helpful and not real aggressive which I like and willing to work with us.
good customer service and the car service is done in a timely manner
The employee are always welcoming and ready to answer ones questions and concerns about your vehicle's maintenance needs.
Maria Aguilar
Maria Aguilar
1628798658
Nice customer service. They try to get you out sooner when working on your car. I recommend to all!
Pegi Moran
Pegi Moran
1628627086
Great service. Ability to watch is ability to walk in and get an oil change.
Tirrie Moreno
Tirrie Moreno
1628187827
Very helpful in getting our car
Timeless Club
Timeless Club
1628128470
Great service great people and always welcoming
Jon Kairot
Jon Kairot
1627848234
been there a few times for service. very friendly. prompt service.
Alicia Turpin
Alicia Turpin
1627762620
Been there a few times for service and the first time didn’t fix everything but the second time talked to jahan and he took care of business made sure my car was taken good care of and my problem was fixed excellent customer service
Everything they are very good at what they do and take the time with you and address your needs on a one to one basis. Very impressed, my service advisor Jahan Carter is great took very good care of me, and kept me informed as to what was happening.
Eric Ordonez
Eric Ordonez
1627511864
I have been coming here now for 12 years. Great customer service , and prompt service.
Anna Sauceda
Anna Sauceda
1627416352
Fast and efficient, grade A customer service from Carlos
Victor Butler
Victor Butler
1627359129
I took my car to San Bernardino and they lost my key reprogrammed the new key but I have to have it re-programmed again Carlos was very helpful got it done for 165 and I thank you very much and he’s a very good customer relations person.
Jose Aguayo
Jose Aguayo
1627353087
It was a pleasure working with Jesus. Great staff and great service.
Very good service. Staff was great and took care of all my needs.
Joseph Pinnell
Joseph Pinnell
1627243714
the team was very professional and personable
Miriam Guerrero
Miriam Guerrero
1627079035
Everything!!! Except Sales Department
I love their special deal with the oil change. You pay $50 for one and you get two free. The Service Department is great. After the work is done, they will wash your car.
Erick Harmon
Erick Harmon
1626985066
financing me thru a bank for the 1st time
Rosa Navarro
Rosa Navarro
1626984265
the service was good and they were friendly
Henry Taylor
Henry Taylor
1626966026
people should go there great place to buy a car and the employees are nice
La forma en que nos trataron y ayudaron.
Jarrod Walley
Jarrod Walley
1626725364
Great location for repairs/servicing and shopping for the next vehicle
Pat Crawford
Pat Crawford
1626384472
fast reliable service in a pleasant environment with friendly repersentives
Service with Jahan Carter great customer service.
Jun Dres Aquino
Jun Dres Aquino
1626108895
Their service dept customer is great!
Bassam Alzammar
Bassam Alzammar
1626033964
Awesome experience and Eric Gonzales was awesome to work with. If you are looking for a great deal go check them out!
James Dora
James Dora
1625981038
not a bad experience hate dealing with car lots but all and all I am happy with what I bought and the deal was good
great Service. friendless friendly staff. short wait
Doris Johnson
Doris Johnson
1625430154
Quick and great service.
Lisa Romo
Lisa Romo
1625349976
Excellent Service in Sales , and Service Department !!
el cerbisio que tienen bueno y rapido
Carol Hoover
Carol Hoover
1625342892
They are courteous. They keep you informed as to the progress of your car repair.
Gabriel Vasquez
Gabriel Vasquez
1625102112
Great service and friendly staff.
Amber Garcia
Amber Garcia
1625022937
Great service! Always friendly staff
was able to get an appointment for service. Helena was very friendly and helpful. work was done quickly and they checked everything over to let me know of any other work that might need to be done.
really good service, clean rest area nice people
Ron Fioretti
Ron Fioretti
1624578838
Good quality service for a reasonable price
John Barger
John Barger
1624291086
Jason Renault was very helpful. Excellent service.
Angelica Rios
Angelica Rios
1624132908
que te atienden bien y hay buenos precios
Symia Cooper
Symia Cooper
1624058497
customer service is excellent. And they let you know if there's problems that need to be fixed when you come for service. great deals and very reasonable
Billy Mixon
Billy Mixon
1624048444
I enjoyed the communication that they provided. Helena answered all my questions and concerns.
Merea Price
Merea Price
1623960258
After a frustrating experience at Kia, I went into Metro Nissan to look into leasing a car from them. They gave me a great deal and went above and beyond to help me out. They even detailed my KIA for me to turn in my lease there and dropped it back at my house so that I could drive away with my new Nissan! I feel safe going there as a woman, don't feel taken advantage of in any way. Grateful!
They did everything to make sure I was happy buying the vehicle I wanted.
Aurea Castro
Aurea Castro
1620418022
nice costumer service,i drop off my car and kevin helped me right away...the manager was so kind and helped me pay my dues..0
Albert Franco
Albert Franco
1619923348
Friendly staff and wilness to help costomers...
Natasha Garcia
Natasha Garcia
1619110527
Great deals and customer service!!
T'Erica Clady
T'Erica Clady
1618945028
Great customer service I’m always in and out thanks to Jahan. Jahan has very great customer service. He is very helpful and kind.
Ruby C Andrada
Ruby C Andrada
1618379044
All around is nice. Friendly associates and my oil change was done at a timely manner
Robert Kelly
Robert Kelly
1618339184
Got my oil changed on 4/12. Jahan Carter was so helpful and the service was fast. They even washed my Nissan Kicks! They had wifi in the lobby and it helped pass the time. Oh, did I mention free coffee!
Jose Lagunas
Jose Lagunas
1617814586
Los buenos tratos del personal son muy amables
Marlena Barba
Marlena Barba
1617446271
Great service and speedy work
Saul Perez
Saul Perez
1617044742
I want to thank the perfect attention by Jesus my seller for being so explicit and very kind
Cyndia Melone
Cyndia Melone
1616716043
They expedited the Lithium ion bonding plate recall service on my 2011 Nissan Leaf EV. Carlos in service was helpful and called to let me know they finished much sooner than expected which was a plus. Thank you to Carlos Mancilla and the EV technician that worked on my car and also a big thank you for washing it for me. It was filthy dirty when I dropped it off. When I picked it up it was all nice and clean! Thank you again!!
Metro Nissan of Redlands is a great place to get your oil changed the service is speedy and dependable. Jahan is very attentive to customers and makes sure the customer receives great service! I highl...
Everyone is really friendly
Jenny Morrow
Jenny Morrow
1615916498
Jahan made sure that what I need was done correctly
Roger Reyes
Roger Reyes
1615796338
Wonderful customer service they help you the best they can do also they explain everything step by step would recommend to family and friends who are looking for a car.
Mark Sconce
Mark Sconce
1615487408
fair and dependable
good service
Joy Found
Joy Found
1615403967
The reason I took the car was corrected.
Angel Florean
Angel Florean
1615194910
Awesome service drove out with a beautiful car.
I recommend their service department, they give great customer service. I don’t, however, recommend their sales department. This first car I purchased from them, the salesperson went out of his way to help me, can’t say that about my second purchase, totally disappointed with the customer service.
This is my second experience buying a car from Metro Nissan. The staff are friendly, the experience is painless, and they will work with you to meet your needs. Our salesperson, Daniel G. Is such a sweet kid and a good salesperson, and this is the second time using Lisa in finance and love her! Would definitely recommend checking them out! 😊
Julia Lefebvre
Julia Lefebvre
1614621727
The service department is very helpful and informative.
Jenny Jenny
Jenny Jenny
1614365827
Fast service always and friendly service I have never walked out of there mad I purchased both brand new vehicles there I love the customer service I would recommend them anytime
Sandy Ortiz
Sandy Ortiz
1614290499
Friendly service excellent in everything 😊
Grace San Di
Grace San Di
1614126664
Good customer service, everybody so friendly and they help us and do everything that will make us happy..Thank you!! And Happy birthday Liz!!
They have great service and fast good customer service. Thank you Kevin for all your help and updates on my car. Check out metro nissan of redlands great dealer.
Carolyn Hensley
Carolyn Hensley
1613672060
I liked the family friendly atmosphere and felt that my needs and preferences were taken into account and unlike other dealerships that I have encountered, I was not subjected to hard sales. I totally recommend Eric Gonzalez at Metro Nissan Redlands.
Bridget Stoker
Bridget Stoker
1613602046
Love the service and salesmen are very friendly
Josh Appel
Josh Appel
1613068062
Fast easy service. No hassle just a great team.
Cleanliness, courtesy, respectful explanation of the repair.
My daughter who is 19 worked with Kevin to get a side panel replaced on her new KICKS. Kevin was super polite and helpful. No charge because the thing literally just fell off. They replaced it, checked her brakes and washed her car. All at no charge. I’ve bought a few cars there and have never been disappointed. Their service is seriously, really great.
Harriet Wallace
Harriet Wallace
1612554317
Just nice people,especially Kevin gave me good advice and repaired my car in a timely manner.GOOD JOB
Gabbie Nidome
Gabbie Nidome
1610813028
Ron's middle name is CUSTOMER SERVICE!! I have never had a salesman go above and beyond like Ron did! He was respectful, understanding, patient, funny and truly cared about what I wanted. I was with Ron for 6 hours and he did everything possible to close the deal.

Carlos was cool. We negotiated for hours! He was patient and listened to what I wanted. While he couldn't get me the car I wanted, he tried real hard. We looked at 4 different cars with 3 different loan options.

At the end it was Ron that got me the car I really wanted at the payment I was comfortable with. He even followed me home when I had to go for a bit and bought me dinner! He was there every step of the way and never lost that great customer service!

I highly recommend Ron and I will always go to him when purchasing a new car!
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